Thank you for choosing Tech Neck Assist, your solution for better posture and smartphone habits. We’re here to help you get the most out of our app and address any questions you might have.
Frequently Asked Questions
What is Tech Neck Assist?
Tech Neck Assist is an app designed to help you maintain proper posture while using your smartphone. It monitors your position and provides guidance to prevent “tech neck” – the strain on neck and shoulder muscles caused by looking down at your device for extended periods.
How does the app work?
The app uses your smartphone’s camera and sensors to monitor your posture while using your device. When it detects poor posture, it provides real-time feedback to help you adjust your position.
Key Features
- Posture Monitoring: Continuous monitoring of your position while using your smartphone
- Real-Time Correction: Gentle reminders and visual cues when poor posture is detected
- Ergonomic Positioning: Guidance for optimal smartphone positioning based on your height and arm length
- Personalised Improvement Plan: Coming soon – Custom exercises and stretches targeting muscles affected by tech neck
- Progress Tracking: Coming soon – detailed reports to monitor your posture improvement
Installation Help
The Tech Neck Assist app is currently available for Android devices through the Google Play Store.
- Visit the Google Play Store on your Android device
- Search for “Tech Neck Assist”
- Tap “Install” to download the app
- Follow the on-screen setup instructions
- Allow permissions for the app to work in the background and appear over other apps
Benefits of Using Tech Neck Assist
- Improved Appearance: Eliminate rounded shoulders and forward-poking head posture
- Reduced Pain: Decrease strain on neck, shoulders, and upper back muscles
- Better Health: Prevent long-term issues like degenerative disc disease
- Enhanced Well-Being: Experience improved mood and energy levels
Troubleshooting
Camera Access Issues
- Ensure you’ve granted the app permission to access your camera
- Restart the app if camera functions aren’t working properly
Notification Problems
- Check your device’s notification settings
- Make sure Tech Neck Assist is allowed to appear over other apps
Battery Usage Concerns
- The app is designed to be battery-efficient
- Adjust monitoring frequency in settings if needed
Contact Support
Need additional help? We’re here for you!
- Email: support@techneckassist.com
- Hours: Monday-Friday, 9am-5pm AEST
Your feedback helps us improve! Please let us know if you have suggestions or encounter any issues with the Tech Neck Assist app.